Summary

The customer needed gutter cleaning and enquired about a slow roof treatment for a two-level house in Mount Wellington, Auckland. The job was scheduled for 6 October 2025 and attracted five offers; the customer selected an offer of $200. Key requirements were clearing all gutters and dealing with leaky gutter areas that required resealing and extra materials. On 6 October 2025, the team completed the gutter cleaning successfully. They encountered unexpected leaky sections, drove to Mitre 10 to purchase the correct sealant and returned to reseal those areas before finishing the tidy-up. The agreed outcome — clean gutters with the option of a slow roof treatment — was met, and the customer left a positive review and a 5‑star rating praising the prompt problem-solving and attitude shown during the job.