Summary

The customer needed three IKEA Billy 6-tier bookshelves assembled — two 80cm units and one 40cm unit — and wanted them bracketed to the wall for safety while keeping any damage to a minimum because the property is rented. The brief highlighted the challenge of securing the shelves reliably with the least intrusive fixings. Four offers came in and the chosen offer was for 200. The task progressed from an initial placement check through careful assembly to secure wall bracketing that respected the renter’s constraint. While assembling the shelves the team also took the initiative to tighten some loose chair screws at no extra cost. The job finished with a five-star rating and a glowing review noting the crew were friendly, efficient and went above and beyond.