Summary

The customer needed a Mocka coffee table, entertainment unit and console table assembled at their home in Totara Park, Auckland. They flagged that reviews estimate 30–60 minutes per item, so time management was an important consideration for the three-piece job. Two offers were received and the selected offer was $155. During negotiations one offer confirmed previous experience with Mocka furniture and noted availability that evening around 6pm. On the day the assembler brought the required tools and worked through each item carefully, following instructions and checking all fixings so everything sat straight and functioned as intended. The agreed outcome was achieved with all pieces successfully assembled. The customer left a five-star rating and said they were very pleased with the service.