Summary

The customer had just bought a new washing machine and, after attempting to install it themselves, got an E3 error. They needed someone with the right tools and experience to inspect the setup and complete a correct installation if required. Three offers came in; one offer explicitly covered travel and labour for inspection and possible reinstall. The selected offer was $120. The tradesperson was available the next day to inspect the machine in Māngere, Auckland. After diagnosing the cause of the E3 fault, they carried out the correct reinstallation and cleared the error so the machine worked properly. The job progressed from initial diagnosis through hands-on repair, and the customer left a positive 5-star rating following completion.